Diocesan Response to Complaints of Abuse
The Catholic Church believes that every person has a value and dignity which derives directly from their creation in the image and likeness of God. This implies a duty to value all people and therefore to protect them from harm. The Church has a zero tolerance for abuse or harm.
The gospel values of love, dignity and justice as demonstrated by Jesus remind us that the safeguarding of children and vulnerable adults is an integral part of the life and ministry of the church.
The Diocesan office responds to complaints of abuse involving clergy and members of religious congregations, compassionately and respectfully and ensures policies and practices are in place. They are investigated as thoroughly and speedily as possible, to ensure a fair outcome. The welfare of those who contact us is a primary concern.
Abuse can be sexual, physical or emotional. The Church takes reports of all forms of abuse seriously. Criminal sexual or physical abuse is a matter for the police to investigate, if that is the wish of the victim/survivor. If the abuse is reported to the police, the Church will not protect the accused/offender from the processes of civil law nor hide the facts from those who are entitled to know them.
Te Houhanga Ronga – “A Path to Healing” was updated in February 2020 to ensure our practices reflect the directives and/or expectations.
A document named “Vademecum: on Certain Points of Procedure in Treating Cases of Sexual Abuse of Minors Committed by Clerics” was recently published by an office of the Vatican. This Vademecum is a handbook or manual for investigations of sexual abuse. Although it specifically provides for abuse of minors, it also highlights best practice for managing and responding to other complaints of abuse and misconduct.
The Bishop of Auckland has approved a liturgy of healing, which can be found HERE.
National Office of Professional Standards
PH: 0800 114 622
Email: [email protected]
Sister Jane O’Carroll – Pastoral Assistant to the Bishop
Phone: 09 360 3003
Email: [email protected]
Your call or email will be treated with sensitivity and confidentiality
Ongoing support for clergy, religious, staff, volunteers and parishioners following a disclosure that may have arisen from their pastoral work, is available from Catholic Social Services.
John Metherell Catholic Social Services
Email John Metherell [email protected]